Privacy Policy

James O. Poag Jewellers Ltd. is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online or in store.

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information.

Personal information is accessible only by staff and volunteers designated. All James O. Poag Jewellers agents and contractors with access to personal information obtained are also bound to adhere to this policy.

James O. Poag Jewellers collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, and wish list information. James O. Poag Jewellers may also collect business information from sole proprietorships or corporations some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity. James O. Poag Jewellers does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.

Unless you consent, James O. Poag Jewellers will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and process billing and business requests. By filling out a wish list you allow James O. Poag Jewellers to release your wish-list items information at our discretion to someone requesting your wish list. At any time you can add or remove your name from our mailing list by contacting us at

James O. Poag Jewellers never sells or rents personal information.

We will also release personal information under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings.
  • Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of.

Our website is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.